privacy policy

1. Introduction

Welcome to RJB Furniture Consulting Limited (“we”, “our”, “us”).

We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us through our website [INSERT WEBSITE URL], contact forms, or any other communication channels.

2. Who We Are

RJB Furniture Consulting Limited

Registered address: 30 - 31 St. James Place, Mangotsfield, Bristol, BS16 9JB

Company registration number: 04970590

Data Controller: RJB Furniture Consulting Limited

Contact email: info@rjb-furniture.co.uk

Telephone: 01934 813528

3. Information We Collect

We may collect and process the following personal data:

• Identity Data: name, job title, company name

• Contact Data: email address, phone number, postal address

• Communication Data: messages and correspondence you send to us

• Technical Data: IP address, browser type, device information, and analytics data collected via cookies or tracking technologies (e.g. Google Analytics, LinkedIn Insights Tag, Meta Pixel)

• Marketing Preferences: your choices regarding marketing communications

4. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide consultancy services

• Manage business relationships and communications

• Improve our website and service offerings

• Comply with our legal and regulatory obligations

• Conduct marketing activities (where permitted by law and with your consent)

5. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

• Performance of a contract – where data is required to deliver our consultancy services.

• Legitimate interests – for business administration, website analytics, and client relationship management.

• Consent – for optional marketing communications or analytics tracking.

• Legal obligation – where processing is necessary for compliance with legal requirements.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, or as required by law. After this period, data will be securely deleted or anonymised.

7. Sharing Your Data

We may share data with trusted third-party service providers who assist in delivering our services, including:

• Website hosting and analytics providers (e.g. Squarespace, Google Analytics)

• Marketing and CRM tools (e.g. LinkedIn, Mailchimp)

• Professional advisers or contractors engaged by RJB Furniture Consulting Limited

All third parties are bound by confidentiality and data protection obligations in line with UK GDPR standards.

8. International Data Transfers

If any third-party services transfer data outside the UK (for example, to the EEA or USA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.

9. Your Data Protection Rights

You have the right to:

• Access your personal data

• Request correction of any inaccuracies

• Request erasure (where applicable)

• Restrict or object to processing

• Withdraw consent (where consent is the lawful basis)

• Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk

10. Cookies and Tracking

Our website uses cookies and tracking tools for analytics and performance purposes. For more information, please refer to our Cookie Policy.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date”.